Use this method if you’re the close friend or relative of someone who is missing, in trouble, or who has asked you to use their account for some reason. If you’re signed into your own account, sign out now by clicking the down-arrow at the top-right corner of the page and selecting Log Out.
If you do have access to the person’s email account or phone number, select the option you have access to, and then follow the on-screen instructions to retrieve the verification code. This verification code will help you gain access to the account.
Facebook encourages its users to assign Trusted Contacts to their accounts in case they ever get locked out—as long as this person has added you (or someone you both know) as a Trusted Contact, you’ll be able to get in to their account.
As long as this friend has listed someone with the entered name as a Trusted Contact, this will display all listed Trusted Contacts, as well as a URL.
Call, text, or message each Trusted Contact and instruct them to visit https://www. facebook. com/recover and sign in. This generates a code that the contact will give you. If you are one of the Trusted Contacts, you’ll need to do this as well. However, you’ll need to do it when you’re logged in to your own Facebook account. Enter the codes generated by all Trusted Contacts and click Continue. Follow the on-screen instructions to reset the password and access the account.
If you are still unable to access the account, you can try searching the person’s computer for a document in which they store their passwords. If they created such a document, it may be called “Passwords” or “Logins. " If you’re trying to gain access to the account of someone who is missing or in trouble with the law, contact your local authorities. Law enforcement can access peoples’ Facebook accounts if they hold the proper warrant.
If you already have Trusted Contacts listed, you can click Edit to make changes.
The people you enter as Trusted Contacts will be notified that you’ve added them.
Click Forgot password? on the Facebook login page, then follow the on-screen instructions to search for your account name by entering your email address or phone number. If you don’t have access to any of the listed accounts, click No longer have access to these? Enter a new email address you have access to and click Continue. Click Reveal My Trusted Contacts and type the name of one of people you added. This displays all of your Trusted Contacts. Email or text the link to each of your Trusted Contacts and ask them to open it. Once they log into their own accounts, they’ll be prompted to send you a code to get back into your account. Enter the codes from each contact and click Continue. This will get you back into your account.
Log in to your Facebook account. Click the downward-pointing arrow at the top-right corner to open the menu. Click Settings & Privacy and select Settings. Click the Security and Login tab on the left. Click Edit next to “Use two-factor authentication. " Select an authentication method and follow the on-screen instructions.
